The CEO of ABC technology company starts her morning just like other days – with a look at the company’s sales forecast in SAP Business ByDesign. On this particular morning, however, she notices that expected revenues are declining.To find out more, she uses various embedded ana-lytics functions that her personalized work center provides for managers. She then takes a few sec-onds to find the sales director in her contact list.
The CEO opens her work center’s collaboration window to start a conversation with the sales director. If he’s not available by phone, she can also e-mail him within the software. Meanwhile, she’s in luck – he is in his office, poring over the daily management reports in his own personal-ized work center. A window pops up to inform him that the CEO is calling.
In a collaboration window, he can access the current sales figures directly and discusses them with his boss.His working environment, also tailored to his spe-cific tasks and requirements as a sales director, gives him immediate access to the data he needs for his everyday responsibilities. Following the call with the CEO, he examines inquiries his depart-ment has received from customers and other interested parties to achieve the planned sales targets.